Lorraine Richardson

Written by a patient at Royal Lancaster Infirmary

The perfect person for the job she does !! So compassionate and understanding more a friend than a nurse

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Listening

Written by a patient at Royal Lancaster Infirmary

Clear explanation as to diagnosis and management of the condition .

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Listening

Written by a patient at Westmorland General Hospital

Lorraine, thank you for being so helpful and responsive to our queries and concerns; always with skill, friendliness and humanity. It makes such a difference that you are there, guiding and supporting. You help us to understand the illness and the treatment plan; to resolve those unnecessary doubts that crop up in our minds; assisting in our journey.

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Trust

Listening

Written by a patient at Royal Lancaster Infirmary

Very easy to talk to very understanding of ones personal problems nothing was to much trouble. Under the circumstances a pleasant and quite helpful experience

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Listening

Written by a patient at Westmorland General Hospital

In this age of sharing information,having seen a consultant,they write to your doctors practice,to keep them informed. As the patient,you also get a copy and see medical terminology,codes,numbers,all mean something to the medical profession,but not to you!! Lorraine to the rescue!!! E-mailed her with my questions,straight back ,the same day,with answers which i fully understood. What an amazing service,would be lost without you all Thanks,again,Lorraine! Paul Harley

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Trust

Listening